Fix It. Say So. Move On.Here’s a brutal fact: complaints happen in all industries, especially healthcare. Whether you’re running a hectic physician practice, a…2d ago2d ago
Set the Temperature — Or Be Set by ItHere’s the truth: when someone walks into a room full of emotion, tension, or aggression, somebody has to take control of the tone. If no…Mar 25Mar 25
Zone Flooding: When Everything’s A FireI once helped bring a talented surgeon on board — Nancy.Mar 24Mar 24
My Night in ICU: Fear is NOT RealityYou think you have time. You think you have control. You think you’re the one calling the shots.Mar 10Mar 10
Cyberthreats Are Real. Be Prepared.Recent events, like the cyberattack on Change Healthcare, underscore the reality that no business is immune from cybersecurity threats…May 13, 2024May 13, 2024
Keep Your Goat and Your Emotions: Communication is Key to Calmness“You know, they can’t get your goat if you don’t tell them where it’s tied up.” A wise friend told me this decades ago. Despite my best…Apr 15, 20241Apr 15, 20241
The Answer to Doctors Lost in Practice AdministrationHealthcare is becoming increasingly complex each day. Many physicians are joining large hospital-based groups but lose control and…Jan 29, 2024Jan 29, 2024
Master Class: When a Bill is Not a BillBusinesses get bombarded with crafty solicitations every day. The latest is a solicitation from Domain Listings LLC, based in Las Vegas…Jan 23, 2024Jan 23, 2024
